Global Catalog Becomes Stuck in Infinite Loop If There Is a Phantom Rename Collision During Promotion (264540)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server

This article was previously published under Q264540

SYMPTOMS

Your inbound replication may repeatedly stop working on the same object with error code 8438 ("The directory service is too busy to complete the replication operation at this time").

CAUSE

Replication may halt on a given domain controller, preventing the global catalog server from advertising itself as being available as a global catalog server, and stalling replication on the computer, leaving it in an inconsistent state with peer domain controllers.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date      Time     Version        Size    File name
   --------------------------------------------------
   07/21/00  11:01PM  5.0.2195.2096  885 KB  Ntdsa.dll

WORKAROUND

You can rename both objects to their original names until the global catalog restarts replication and advertises itself as a global catalog server. Or, demote and promote the server again.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbWin2000PreSP2Fix KB264540