PPT2000: PowerPoint Files Saved in 95 or 97 File Format Are Not Indexed by Index Server (264307)


The information in this article applies to:

  • Microsoft PowerPoint 2000
This article was previously published under Q264307

SYMPTOMS

When you save a presentation in the PowerPoint 97-2000 & 95 Presentation or PowerPoint 95 format, Microsoft Index Server does not correctly index the file.

CAUSE

In Microsoft PowerPoint 2000, when you save a presentation in a file format for an earlier version, PowerPoint does not save information that is needed for Index Server to index the file properly.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date      Time    Version     Size    File name     Platform
   -------------------------------------------------------------
   05/22/99  04.02am             1887232 OQFE2004.msp   x86
   05/10/99  10.21pm             2945    O2kPatches.txt
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date      Time    Version      Size    File name     Platform
   -------------------------------------------------------------
   05/19/99  03.06pm 9.0.0.2914   4325428 powerpnt.exe  x86
   05/17/99  03.11pm 9.0.0.2914   98361   pp7x32.dll    x86

WORKAROUND

To work around this problem, use either of the following methods:
  • Open the files in Microsoft PowerPoint 95, and save them in the default PowerPoint 95 format.

    -or-
  • Open the files in a later version of PowerPoint, and save in that version's default format.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about Site Server 3, click the article number below to view the article in the Microsoft Knowledge Base:

200450 Site Server Search 3.0 FAQ

For an overview of Index Sever, visit the following Microsoft Web site:

http://www.microsoft.com/NTServer/techresources/webserv/IndxServ.asp

Modification Type:MinorLast Reviewed:10/7/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbOffice97preSR3fix kbQFE KB264307
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