COM+ and DCOM errors using Windows 2000 Terminal Services with Citrix Metaframe 1.8 (263900)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q263900 SYMPTOMS After installing Citrix Metaframe 1.8 on Microsoft Windows
2000, the following error messages appear in the event log. In the
System log: Event: 10010
Source: DCOM
Description: The server {02D4B3F1-FD88-11D1-960D-00805FC79235} did not register
with DCOM within the required timeout. In the Application log:
Event: 4097 Source: COM+ Description: The
run-time environment has detected an inconsistency in its internal state.
Please contact Microsoft Product Support Services to report this error. Error
in .\crmrecoveryclerkobj.cpp(1149), hr = 80070003: GetVolumeInformation
You are also unable to administer COM+ on that machine. Attempting
to do so may result in a dialog box containing the following text:
An error occurred while processing the last operation.
Error code 80080005 - Server execution failed.
The event log may
contain additional troubleshooting information. CAUSE This behavior is caused by installing Citrix Metaframe 1.8
for Microsoft Windows 2000 and using the drive remapping feature during the
Metaframe installation. When Metaframe is remapping the system drive, it goes
through the registry and changes all occurrences of the old drive letter with
the new remapped letter. However, the information in the COM+ catalog is
omitted. One vital piece of information is the COM+ system applications path of
the Compensating Resource Manager (CRM) log file used by the COM+ system
application. Every time the COM+ system application starts up, it tries to read
its log file. Because it can't find it, it logs an error and shuts down.
Depending on which applications are running on the computer, it can do this as
often as a few times per minute. This behavior also makes it impossible to
administer COM+ on that computer. RESOLUTION This issue is discussed in the Citrix Knowledge Base
article, CTX240747. To view this article, search for Citrix Document ID
"CTX240747" at the following Citrix Web site: Contact Citrix Technical Support at 1-800-424-8749.
| Modification Type: | Minor | Last Reviewed: | 1/20/2006 |
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| Keywords: | kbDCOM kbprb kbRegistry KB263900 |
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