You receive an "MSO9.dll Error" error message when you copy a slide or print a presentation that contains objects in PowerPoint 2000 (262858)


The information in this article applies to:

  • Microsoft PowerPoint 2000
This article was previously published under Q262858

SYMPTOMS

When you attempt to copy an object (usually a Graph object), copy a slide, or print a presentation containing one or more objects, you may receive the following error message:
MSO9.dll Error

CAUSE

The object or objects in question may be damaged or corrupted.

WORKAROUND

Error When Copying Objects or Slides

  1. In Microsoft PowerPoint, right-click the object, and then click Cut.
  2. Start Microsoft Word or Microsoft WordPad, and then click Paste.
  3. Right-click the object in Word or WordPad, and then click Copy.
  4. Switch back to Microsoft PowerPoint, and then paste the object back into the presentation.Note: If you are unable to successfully cut, copy, and paste the object, you need to delete the damaged object and re-create it.

Error When Printing

To print the presentation containing the corrupted object, turn off background printing in PowerPoint. To do so, follow these steps:
  1. On the Tools menu, click Options.
  2. Click the Print tab.
  3. Click to clear the Background Printing check box, and then click OK.

REFERENCES

For more information about background printing, click Microsoft PowerPoint Help on the Help menu, type turn background printing on or off in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
Modification Type:MinorLast Reviewed:9/10/2004
Keywords:kbtshoot kbprb kbcorrupt kbprint kberrmsg kbpending KB262858
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