Floppy Disk May Be Unreadable or Computer Hangs with LS-120 Drive (262232)



The information in this article applies to:

  • Microsoft Windows 98 Second Edition

This article was previously published under Q262232

SYMPTOMS

After you start Windows 98 Second Edition for the first time with a floppy disk inserted in an LS-120 drive, your computer may stop responding (hang) or your floppy disk may be unreadable from Windows Explorer.

CAUSE

This behavior can occur if you configure your computer with an LS-120 drive instead of a standard floppy disk drive and set the drive A setting in the BIOS to None.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:
   Date     Time       Version     Size    File name   Platform
   -----------------------------------------------------------------------------
   5/18/00  9:40:55pm  4.10.2224   25,765  Hsflop.pdr  Windows 98 Second Edition

				

STATUS

Microsoft has confirmed that this is a problem in Windows 98.

MORE INFORMATION

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes


Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kbHardware kbprb kbQFE KB262232