SMS: Sms20info Tool Added to Support.exe in SMS 2.0 Service Pack 2 (261246)

SUMMARY

The Support.exe file included on the Systems Management Server (SMS) Service Pack CD-ROM includes many useful tools for SMS 2.0 administrators. The SMS 2.0 Information Gathering Utility is added to Service Pack 2 through the SMS 2.0 Supportability Files (Support.exe).

For additional information on how to obtain the latest Systems Management Server 2.0 service pack, click the article number below to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

MORE INFORMATION

Sms20info.exe is a utility that gathers the following information from a 2.0 Site Server running Microsoft Windows NT 4.0 or Microsoft Windows 2000:

Creates SMSINFO_[Sitecode] directory on the "c:" drive to store retrieved information
Creates WINMSD report for Site Server
Dumps SMS Registry Key
Creates SMS\Inboxes directory summary
Creates SMS\Bin\ directory summary
Copies all Logs from \SMS\Logs directory
Stops and Starts WMI service on Site Server
Launches Microsoft Internet Explorer and points it to the Microsoft File Exchange (MSFE) server to upload the gathered information and files (optional)

To extract and install the SMS 2.0 Supportability Files, run Support.exe.

Note: Administrative rights on the targeted Site Server are required when you run this utility. Write access to the location from which this utility is run is also required.

Currently this utility does not produce a WINMSD report for a Windows 2000 Site Server if it is run on Windows NT 4.0.