XADM: Error 4294966090 When Starting Information Store (260230)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q260230 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
You may receive the following error messages when you start the Exchange Server information store:
The Microsoft Exchange Information Store service returned service specific error 4294966090.
The following events may be logged in the application event log and system event log:
Event Type: Error
Event Source: ESE97
Event ID: 145
Description:
MSExchangeIS (386) The database engine could not access the file called e:\exchsrvr\mdbdata.
Event Type: Error
Event Source: MSExchangeIS
Event ID: 1120
Description:
Error Non-database file or corrupted database initializing the Microsoft Exchange Server Information Store database.
Event Type: Error
Event Source: MSExchangeIS
Event ID: 5000
Description:
Unable to initialize the Microsoft Exchange Information Store service. Error Non-database file or corrupted database.
Event Type: Error
Event Source: Service Control Manager
Event ID: 7024
Description:
The Microsoft Exchange Information Store service terminated with service-specific error 4294966090.
CAUSE
This issue can occur if the DB Path value in the registry is incorrect for the private or public information store.
RESOLUTION
To resolve this issue, make sure that the DB Path value contains the full path to the correct database in both of the following locations in the registry: WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersPrivate- DB Path: REG_SZ:e:\exchsrvr\mdbdata\priv.edb
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersPublic- DB Path: REG_SZ:e:\exchsrvr\mdbdata\pub.edb
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbprb KB260230 |
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