Nwrdr.sys Mishandles an Exception That Can Cause a "Stop" Error Message (259980)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP5
This article was previously published under Q259980

SYMPTOMS

While you are using Windows NT Server 4.0, Terminal Server Edition, with Gateway Services for NetWare (GSNW), you may receive a "Stop 0x0A" error message under certain conditions.

CAUSE

The NetWare redirector does not check for null returns when it dereferences an IrpContext function.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date        Time    Size    File name  Platform
   -----------------------------------------------
   04/25/2000  6:09PM  154 KB  Nwrdr.sys  Intel
   04/25/2000  5:55PM  275 KB  Nwrdr.sys  Alpha

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix KB259980
©2004 Microsoft Corporation. All rights reserved.