XADM: Event ID 5389 Occurs When Key Management Server Is Moved to a New Server (259906)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q259906

SYMPTOMS

After you move Key Management (KM) server to a new server in the site, KM server may not start. The following event may be logged in the application event log:

Event ID: 5389
Source: MSExchangeKMS
Description: KMS is exiting with error 0.

CAUSE

This issue can occur when the KM server database is running on a version of Microsoft Exchange Server that is later than the Exchange Server service pack that is installed on the new server.

WORKAROUND

To work around this issue, ensure that the current server and the server that KM server was moved from are running the same version and service pack of Exchange Server.

MORE INFORMATION

When you use the Exchange Server 5.5 CD-ROM to install KM server components, you must reinstall the current Exchange Server service pack.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb KB259906
©2004 Microsoft Corporation. All rights reserved.