OL97: You Cannot Import Items Into a Public Folder (259776)


The information in this article applies to:

  • Microsoft Outlook 97
This article was previously published under Q259776

SYMPTOMS

When you use the Outlook Import and Export Wizard to import items, you cannot select a Microsoft Exchange public folder.

CAUSE

This option is only available when you import items from a Personal Folders (.pst) file. It is not available when you import items from another source, such as a Microsoft Access database or a Microsoft Excel spreadsheet.

RESOLUTION

To work around this problem, use either of the following procedures:
  • Import the items into a folder that is stored in your personal folder hierarchy (either a Personal Folders file or a Microsoft Exchange mailbox), and then move that folder to the public folder hierarchy.

    -or-
  • Import the items into a Personal Folders file, and then import the items from the Personal Folders file into the public folder.
Modification Type:MajorLast Reviewed:10/27/2000
Keywords:kbprb KB259776
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