Partial RPC Entries May Cause Netlogon Error Messages (259736)

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

You may receive the following error message when you attempt to log on to the domain from a computer running Windows NT 4.0 Workstation:

The system could not log you on to this domain because the system's computer account in its primary domain is missing or the password on that account is incorrect.

Resetting the machine account does not correct this problem.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this problem, make sure the registry key is correct:

Start Registry Editor (Regedt32.exe).
Locate the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\RPC\SecurityService
On the Edit menu, click Add Value, and then add the following registry value:
Value Name: 68
Data Type: REG_SZ
Value: netlogon.dll
Quit Registry Editor.
Restart the computer.

MORE INFORMATION

The following error messages may be displayed in the event log: