Application May Not Open Handle to Plug and Play Device Connected to a USB Hub (259711)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q259711

SYMPTOMS

When you remove a Plug and Play Universal Serial Bus (USB) hub (a surprise removal) and an application does not close the handle to a device connected to the hub, the application may not open the handle to the device when you plug in the USB hub again.

CAUSE

This behavior occurs because the USB driver does not correctly handle the surprise removal of Plug and Play USB devices.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

WORKAROUND

To work around this issue, close the device handle when the application receives a "Device Removal" notification message.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 1.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbHardware kbQFE kbWin2000PreSP2Fix kbWin2000SP1Fix KB259711