XWEB: Error Message Occurs When Outlook Web Access Is Installed on Windows 2000 Server (259506)

The information in this article applies to:

Microsoft Outlook Web Access 5.5, when used with:
- the operating system: Microsoft Windows 2000
Microsoft Exchange Server 5.5

This article was previously published under Q259506

SYMPTOMS

When you install Outlook Web Access on a computer that is running Windows 2000 Server, you may receive the following message:

Setup has detected that you are not running a set of
Windows NT related fixes required for Outlook Web Access.
Please see the Release Notes for further instructions.

Microsoft Exchange Server Setup
ID no: c1037997

CAUSE

This behavior can occur if Outlook Web Access was installed from the Microsoft Select November 1997 Exchange Server 5.5 CD-ROM.

RESOLUTION

To resolve this issue, either install the retail version of Outlook Web Access or install the program from the Microsoft Developer Network (MSDN) CD-ROM.

WORKAROUND

To work around this issue, follow these steps:

Copy the \i386 directory to a folder on the hard drive.
Rename Srvrmax.exe or Srvrmin.exe to Setup.exe.
Run Setup.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:	Minor	Last Reviewed:	4/25/2005
Keywords:	kbbug kbnofix KB259506