Error Message: Cannot Open the File: %system root%\Help\Windows.chm (259449)



The information in this article applies to:

  • Microsoft Windows 98

This article was previously published under Q259449

SYMPTOMS

When you click Start, and then click Help, you may receive the following error message:
Cannot Open the File: %system root%\Help\Windows.chm.

CAUSE

This issue can occur if the Windows.chm file is missing or damaged.

RESOLUTION

To resolve this issue, extract a new Windows.chm file from your original installation media. For additional information about how to extract files, click the article number below to view the article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files


Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kbenv kberrmsg kbprb KB259449