SYMPTOMS
When you play Microsoft Allegiance, you may receive one of the following
error messages:
Your connection to the game server was lost.
Reason: guaranteed message could not be delivered.
Your connection to the game server was lost.
Reason: Pings are not coming back.
RESOLUTION
To resolve this issue, use the following methods in the order that they appear. If the issue continues to occur, continue to the next
method.
Install the Latest Version of DirectX
To download and install the latest version of DirectX, visit the following Microsoft Web site:
Configure the Proxy Server or Firewall
For additional information about how to configure a proxy server or firewall for use with Allegiance, click the article number below
to view the article in the Microsoft Knowledge Base:
240429 DirectX: Ports Required to Play on a Network
Use a Direct Internet Connection
If you connect to the Allegiance game server by using Microsoft Windows 98 Internet Connection Sharing or
other forms of NAT, connect directly to the Internet instead. Allegiance
is not compatible with Windows 98 Internet Connection Sharing and some other forms of NAT.
Select a Different Allegiance Game Server
If the game server where you are playing loses its connection to
the Internet, click the
Allegiance Zone button near the bottom of
the Allegiance game screen, click
Games List, and then click
a different Allegiance game server.
If you are playing a free game, click the
Free Games button
near the bottom of the Allegiance game screen, click
Games List,
and then click a different Allegiance game server.
Note If you are playing a LAN game, click the
LAN Games
button near the bottom of the Allegiance game screen, and then click a
different Allegiance game server.