XCLN: Error Message When You Open a Recurring Appointment in Outlook 2000 (259429)

RESOLUTION

To resolve this problem, install the SwitchForms utility, install the configuration files, and then run the SwitchForms utility.

Install the SwitchForms Utility

To install the SwitchForms utility, follow the instructions on the following Microsoft Web site: The SwitchForms files are decompressed and installed in the Program Files\Ork97\Outlook\Switchfm folder on your computer. Setup also creates a SwitchForms utility menu item.

Install the Configuration Files

The SwitchForms utility requires the form configuration files from the Microsoft Exchange Client; the Microsoft Exchange Client Setup program installs the files automatically.

The SwitchForms utility also requires the Microsoft Outlook 98 form configuration files that are not installed with the Typical Setup option in Microsoft Office or Outlook. To install the Outlook form configuration files:

1. Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
2. Click Microsoft Outlook 98, and then click Add/Remove.
3. Click Add New Components, and then click either Install From CD or Install From Web.
4. Click Development Tools, and then follow the instructions in the Install Wizard.

Run the SwitchForms Utility

1. Quit Outlook or the Microsoft Exchange Client.
2. Click Start, point to Programs, and then click SwitchForms to run the Regforms.exe program file.
3. In the Install Forms For box, click either Microsoft Exchange Client or Microsoft Outlook.
4. In the Search for form configuration files box, type the path to the form configuration files. You do not need to specify a full path because the SwitchForms utility searches the folder you specify and all of its subfolders. By default, The Microsoft Exchange Client form configuration files are installed in the C:\Windows\Forms\Configs folder. Outlook form configuration files are installed in the C:\Program Files\Microsoft Office\Office\Forms folder.
5. Click OK to configure your computer for the appropriate forms.

If you have Outlook or Microsoft Exchange Client files running on your computer, you may receive error messages when you run the SwitchForms utility. To correct this problem, restart your computer, and then run the SwitchForms utility again.

If you receive the following error message when you run the SwitchForms utility, install Electronic Forms Designer Runtime: To install Electronic Forms Designer Runtime:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs, click Microsoft Office 2000, and then click Add/Remove.
3. Click Add Or Remove Features, and then click the plus sign (+) next to Microsoft Outlook for Windows.
4. Click the icon next to Electronic Forms Designer Runtime, click Run from My Computer, and then click Update Now.

For additional information about installing Electronic Forms Designer Runtime, click the article number below to view the article in the Microsoft Knowledge Base: After you run the SwitchForms utility you receive a confirmation message. If you do not receive the confirmation message, restart your computer and run the SwitchForms utility again.