XADM: Events 2028 and 290 from Messages Sent by a Public Folder (259343)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q259343

SYMPTOMS

The following events may be logged in the application event log regarding non-delivery report (NDR) messages that are sent from a public folder:
  • Event Type: Warning
    Event Source: MSExchangeMTA
    Event Category: X.400 Service
    Event ID: 290
    Description:
    A non-delivery report (reason code unable-to-transfer and diagnostic code
    unrecognised-OR-name) is being generated for message C=US;A=
    ;P=ORGANIZATION;L=AANGBWAS012-000407193425Z-5. It was originally destined
    for DN:/o=ORGANIZATION/ou=SITE/cn=RECIPIENTS/cn=MAILBOX§

    (recipient number 1), and was to be redirected to . [MTA DISP:RESULT
    14 136] (12)
    Event Type: Error
    Event Source: MSExchangeIS Public
    Event Category: Transport Delivering
    Event ID: 2028
    Description:
    The delivery of a message sent by a public folder
    /o=ORGANIZATION/ou=SITE/cn=RECIPIENTS/cn=FOLDERX16A69D5016A69D5016
    A69D50D194BB5600177D has failed
    To: MAILBOX
    Cc:

    The non-delivery report has been deleted.
    Event Type: Information
    Event Source: MSExchangeIS Private
    Event Category: Transport Delivering
    Event ID: 2025
    Date: 4/7/2000
    Time: 3:41:08 PM
    User: N/A
    Computer: AANGBWAS012
    Description:
    The delivery of a message failed due to error 8004010F. A non-delivery
    report is being sent to the message's originator.

CAUSE

This issue can occur if a moderated public folder or another rule that forwards posts to Exchange Server mailboxes sends e-mail messages to specified accounts. If an account is deleted, the rule still attempts to send the message and generates an NDR and the events in the "Symptoms" section of this article.

RESOLUTION

To resolve this issue, open the properties for the public folder in question from a mailbox that has owner rights. Click the Administration tab, click Moderated Folder, and then verify that any mailboxes in the To box are still valid mailboxes. Click Folder Assistant, and then check any rules that are created for the folder to ensure that all of the accounts that are listed are valid.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

249796 XGEN: Outlook Rule Creates Message Loop in Information Store

Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb KB259343
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