Allocate Request May Stop Responding When Host Rejects SNASVCMG BIND (259293)



The information in this article applies to:

  • Microsoft SNA Server 4.0
  • Microsoft SNA Server 4.0 SP1
  • Microsoft SNA Server 4.0 SP2
  • Microsoft SNA Server 4.0 SP3

This article was previously published under Q259293

SYMPTOMS

An APPC or CPIC application's Allocate request may stop responding indefinitely. This can occur if the Allocate request is issued when the host has previously rejected SNA Server LU6.2 BIND requests to reestablish a new LU6.2 session. In this case, the Allocate request should complete with an error message instead of failing to respond.

CAUSE

The SNA Server may fail to respond to a client's Allocate request if the host has previously rejected a SNASVCMG mode BIND command sent by SNA Server for the LU-LU pair. This problem is due to a timing window in the SNA Server LU6.2 BIND retry code.

RESOLUTION

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack


WORKAROUND

In the client application, you can cancel the outstanding [MC_]ALLOCATE request that has stopped responding.

STATUS

Microsoft has confirmed that this is a problem in Microsoft SNA Server 4.0, SP1, SP2 and SP3.

This problem was first corrected in SNA Server 4.0 Service Pack 4.

MORE INFORMATION

When you apply the update, the server properly reports an error message back to the client application, which causes the APPC [MC_]ALLOCATE or CPIC CMALLC request to complete with an error message. The cause for the host rejection of the SNA Server SNASVCMG BIND attempts should still be investigated on the host side.

Modification Type:MajorLast Reviewed:11/25/2003
Keywords:kbbug kbfix kbQFE kbSNA400PreSP4fix kbSNA400sp4fix KB259293