Seagate Direct Tape Access 3.0 in Windows Me (258690)

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

Following an upgrade to Windows Millennium Edition (Me), the Seagate Direct Tape Access 3.0 tape backup software startup stops with the following error message:

Unable to initialize device driver AIFSMW.

CAUSE

During Windows Me Setup (upgrade only) the registry key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VxD\aifsmw

is deleted as well as the file it references:

C:\Progra~1\DIRECT~1\SYSTEM\Aifsmw.386

MORE INFORMATION

For more information regarding this software, contact the manufacturer.

For information about how to contact Seagate Technology, Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.