RESOLUTION
To resolve this issue, upgrade to Encarta Encyclopedia 2000.
To work around this issue, extract a copy of the Riched32.dll file from the Microsoft Windows CD-ROM or installation disks to the Windows\System folder on your hard disk.
NOTE: When you install an older version of the Riched32.dll file, you may cause problems with other programs that use the updated version of this file. If this is the case, restore the newer version of the Riched32.dll file, or reinstall the program that requires the newer version of the file.
The following table lists the location and the version number of the Riched32.dll file for versions and installation medai of Microsoft Windows 95 and Microsoft Windows 98.
| Version |
Media |
Location |
File version |
| Windows 95 |
DMF disks |
Win95_04.cab (Disk 4) |
4.0 |
| Windows 95 |
Non-DMF disks |
Win95_06.cab (Disk 6) |
4.0 |
| Windows 95 (retail) |
CD-ROM |
Win95\Win95_04.cab |
4.0 |
| Windows 95 OEM Service Release 2 (OSR2) |
CD-ROM |
Win95\Win95_05.cab |
4.00.834.839 |
| Windows 98 |
CD-ROM |
Win98\Win98_37.cab |
4.00.834.839 |
| Windows 98 Second Edition (SE) |
CD-ROM |
Win98\Win98_40.cab |
4.00.834.839 |
NOTE: If you are prompted to overwrite an existing file, do so.
For additional information about how to extract files, click the article number below
to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files