Visio2000: "Unable to Locate Msvcp60.Dll" Error Occurs When You Start Visio 2000 for the First Time (257570)


The information in this article applies to:

  • Microsoft Visio 2000 Standard Edition
  • Microsoft Visio 2000 Professional Edition
  • Microsoft Visio 2000 Technical Edition
  • Microsoft Visio 2000 Enterprise Edition
This article was previously published under Q257570

SYMPTOMS

When you start Visio 2000 for the first time, you may receive the following error message:
Unable to locate Msvcp60.dll

CAUSE

When you install Visio 2000, some system files need to be updated. If other programs (such as virus protection programs) are running, some system files may not be properly updated, and unexpected errors may occur. The program that controls the system update, Mssup.exe, does not display error messages if any errors occur.

RESOLUTION

To resolve the problem, reinstall the SPCore.msi file.

To reinstall the SPCore.msi file:
  1. Make sure no programs are running on your computer, including virus protection programs.
  2. Open the Install\bin\sp\SPCore folder on the Visio 2000 CD.
  3. Right-click the SPCore.msi file, and then click Uninstall to uninstall the program from your computer.
  4. When the program is successfully uninstalled, right-click the file, and then click Install to reinstall the program to your computer.

REFERENCES

Other problems may occur as a result of the issue described in this article, and these can be fixed in the same way. For more information, please see the following article in the Microsoft Knowledge Base:

257567 Visio: Error Message: A Device to Attached to the System is Not Functioning - VisioUI.dll is Linked to Missing Export Mfc42.dll

Modification Type:MajorLast Reviewed:4/25/2001
Keywords:kberrmsg KB257570
©2002 Microsoft Corporation. All rights reserved.