OFF2000: Some Graphics Pasted into Word 2000 and PowerPoint 2000 May Be Blank (257427)



The information in this article applies to:

  • Microsoft PowerPoint 2000
  • Microsoft Word 2000

This article was previously published under Q257427

SYMPTOMS

Some Windows metafile graphics (WMF) may appear blank when you paste them in Microsoft PowerPoint 2000 or Microsoft Word 2000. The same WMF graphics are displayed correctly when you paste them into earlier versions of PowerPoint and Word.

CAUSE

The problem may occur under the following conditions:
  • You point to Picture on the Insert menu, click From File, and then insert an enhanced metafile into one of the programs listed in the "Applies To" section of this article. -and-

  • The WMF graphic is an anisotropic metafile with negative y-extents.

WMF graphics of this type are created in third-party programs.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Modification Type:MajorLast Reviewed:10/31/2003
Keywords:kbbug kbfix KB257427