XCLN: Insufficient Permissions When Moving Contacts to a Public Contacts Folder (257180)



The information in this article applies to:

  • Microsoft Outlook 2000
  • Microsoft Exchange Server 5.5

This article was previously published under Q257180

SYMPTOMS

When you move or copy contacts either from another contact public folder or from the private contacts folder, you may receive the following error message:
Can't move the items. You do not have sufficient permissions to perform this operation on this object. See the folder contact or your system administrator.

CAUSE

This problem can occur because, unlike all of the other types of messages, contacts check for duplicates. When you assign Contributor permissions for a contact public folder, read access is not granted. Because Outlook 2000 cannot read items in the folder, Outlook 2000 cannot check for duplicate items and it generates the error message in the "Symptoms" section of this article stating that the user does not have sufficient permissions.

RESOLUTION

This behavior is by design.

WORKAROUND

Grant Read Items permissions for that specific user to the contacts public folder.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB257180