Print Preview Command Missing in Internet Explorer When Viewing a Word Document (257002)



The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows NT 4.0
  • Microsoft Internet Explorer 5.5 for Windows 98 Second Edition
  • Microsoft Internet Explorer 5.5 for Windows 98
  • Microsoft Internet Explorer 5.5 for Windows 95

This article was previously published under Q257002

SYMPTOMS

When you open a Microsoft Word document in the Internet Explorer browser, the Print Preview command may be missing on the File menu.

RESOLUTION

To resolve this issue, open the document file directly from Microsoft Word.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbprb kbprint KB257002