Error Message: Error '8000ffff' Catastrophic Failure /Email/Attachment.asp, Line 17 (256220)


The information in this article applies to:

  • Microsoft Commercial Internet System 2.5
This article was previously published under Q256220

SYMPTOMS

When you attach a file to an e-mail message using the Microsoft Commercial Internet System (MCIS) 2.5 HTML Mail Interface (HMI), the following error message occurs:
error '8000ffff'
Catastrophic failure

/email/attachment.asp, line 17

CAUSE

This error message can occur if the HMI application directory has been changed from the default location. For example, if the HMI e-mail directory is mapped to another Web site or virtual directory and HMI is browsed using that URL address, when you attach a file to your e-mail message, the attempt fails and the error message occurs.

This behavior is by design.

RESOLUTION

Make sure that HMI is in the default location http:/<servername>/email, and do not map it to another Web site or directory.

WORKAROUND

If you want to use a different entry point, redirect from the page that is called. To do this, use a VBScript-code snippet similar to the following: 
<% Response.Redirect "http://<servername>/email" %>
Modification Type:MajorLast Reviewed:10/2/2003
Keywords:kbprb KB256220
©2003 Microsoft Corporation. All rights reserved.