Memory Leak May Lead to Loss of User Profile (256142)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP4
  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP5

This article was previously published under Q256142

SYMPTOMS

A memory leak may result in user profiles being lost.

CAUSE

If Windows does not load the current user profile (local or remote) because of a low-memory condition, Windows issues a new default profile and the existing profile is lost.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT Server version 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix KB256142