XWEB: Contact Phone Fields in Outlook and Outlook Web Access Do Not Match (255414)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q255414

SYMPTOMS

In Microsoft Exchange 2000 Server Outlook Web Access (OWA), in Contacts, any fields that relate to telephone numbers contain the word "Phone" following the location. In Microsoft Outlook, the box contains only the location in the label.

For example:

OWA: "Home Phone"
Outlook: "Home"

CAUSE

This behavior occurs because of the way OWA reads column headings from the information store.

WORKAROUND

The differences in the user interface can be safely ignored.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbnofix KB255414