SMS: Remote Reboot Fails on Windows 95 at High Resolutions (255170)
The information in this article applies to:
- Microsoft Systems Management Server 2.0, when used with:
- the operating system: Microsoft Windows 95
- Microsoft Systems Management Server 2.0 SP1, when used with:
- the operating system: Microsoft Windows 95
This article was previously published under Q255170 SYMPTOMS
A Microsoft Windows 95 client may not accept the remote reboot command from the Administrator UI if the desktop size is set at or above 1024x768. The
computers remain indefinitely at the following screen:
Windows is now shutting down
CAUSE
The Remote Reboot utility within Systems Management Server Remote Tools generates a remote API call to request the reboot. This has been known to occur on
systems with but not limited to the Intel 810 and Matrox Millennium II AGP display adapters.
WORKAROUND
The client desktop resolution must be reduced to a setting of 800x600 or less. Such settings still offer high color, while allowing the remote reboot to
function.
This behavior does not occur on Microsoft Windows 98 or Microsoft Windows NT 4.0 clients.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
Modification Type: | Minor | Last Reviewed: | 1/14/2006 |
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Keywords: | kbBug kbClient kbConfig kbinterop kbnofix kbRemoteProg kbsmsAdmin KB255170 |
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