FRN: Exchange 5.5 Setup Error Installing BackOffice Server 4.5 on Windows 2000 Server (254819)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft BackOffice Server 4.5

This article was previously published under Q254819

SYMPTOMS

When you install the French-language version of BackOffice Server 4.5 on a computer running Windows 2000 Server, you may receive the following error message while Microsoft Exchange 5.5 is installing:
Le programme d'installation a detecte que les adjonctions requises pour Outlook Web Access ne sont en cours d'execution. Veuillez consulter les notes de diffusion pour de plus amples informations.

Installation de Microsoft Exchange Server
Indent. N° : c1037997

RESOLUTION

To resolve this issue, install Exchange Server 5.5 before you install the remaining BackOffice programs. To work around this problem, install BackOffice using the following steps:
  1. Install Site Server 3.0.
  2. Install Site Server 3.0 Service Pack 2.
  3. Install Exchange Server 5.5.
  4. Install Exchange Server 5.5 Service Pack 3.
  5. Install the remaining BackOffice components.

STATUS

Microsoft has confirmed this to be a problem when running the French version of BackOffice Server 4.5 on a computer running Windows 2000 Server.

Modification Type:MajorLast Reviewed:11/4/2003
Keywords:kberrmsg kbprb KB254819