MapPoint 2001: Unable to Start Trial Version (254436)



The information in this article applies to:

  • Microsoft MapPoint 2001

This article was previously published under Q254436

SYMPTOMS

You may be unable to start the trial version of Microsoft MapPoint 2001.

In addition, you may receive the following error message:
Your trial version of MapPoint 2001 has expired and the program will no longer run.

CAUSE

This behavior can occur if the following conditions are true:
  • The trial version of Microsoft MapPoint 2000 is installed on your computer.
  • You installed the trial version of MapPoint 2001 in the same folder as the trial version of MapPoint 2000.

RESOLUTION

To prevent this issue from occurring, remove the trial version of MapPoint 2000 before you install the trial version of MapPoint 2001.

If the issue continues to occur, contact Microsoft Product Support for additional assistance. To do this, call (425) 637-9308, or use the following Microsoft Web site to submit a question to a Microsoft Support Professional using Microsoft Online Assisted Support.

Modification Type:MajorLast Reviewed:2/16/2006
Keywords:kbprb kbsetup KB254436