MNK Pro: Hot keys do not function as expected (254400)



The information in this article applies to:

  • Microsoft Comfort Curve Keyboard 2000
  • Microsoft IntelliType Pro software 2.1
  • Microsoft Internet Keyboard
  • Microsoft Natural Keyboard Pro

This article was previously published under Q254400

SYMPTOMS

The following hot keys on the Microsoft keyboards listed in the "Applies To" section may not function as expected:
  • Media
  • My Computer
  • Calculator
  • Sleep

CAUSE

This issue may occur if the following conditions are true:
  • The Microsoft IntelliType Pro software version 1.0 is installed on the computer.
  • You are using the keyboard on a Microsoft Windows 2000-based computer.

RESOLUTION

To resolve this issue, download and then install version 2.1 of the Microsoft IntelliType Pro software. To do this, visit the following Microsoft Web site:

Modification Type:MajorLast Reviewed:3/28/2006
Keywords:kbHardware kbprb KB254400