Error Message: "Access Is Denied" When Client Accesses an ASP Page (254376)
The information in this article applies to:
- Microsoft Internet Information Server 4.0
This article was previously published under Q254376 We strongly recommend that all users upgrade to Microsoft Internet
Information Services (IIS) version 6.0 running on Microsoft Windows Server
2003. IIS 6.0 significantly increases Web infrastructure security. For more
information about IIS security-related topics, visit the following Microsoft
Web site: SYMPTOMS When clients connect to Internet Information Server and
attempt to view an Active Server Pages (ASP) page, they may receive the
following error message: Error: Access is denied
HTML pages do not generate the same error from within the same
folder. CAUSE The problem happens because the user account or anonymous
account does not have the correct permissions to run an ASP application.
RESOLUTION To resolve the problem, give the user account or anonymous
account read permissions to the root folder of the Web site or the folder that
contains the ASP page. For additional information about permissions,
click the article number below to view the article in the Microsoft Knowledge
Base: 187506 List of NTFS Permissions Required for IIS Site to Work
WORKAROUND If this problem occurs, a way to work around it is to
"create" the application under the admin account. To do so, go into the
Internet Service manager, right-click the folder where the ASP page resides,
and choose Properties. Select the Directory tab, and then click Create.
MORE INFORMATION The problem occurs if the account used does not have the
right permissions for the folder where the top application is running. If the
default Web site is pointing to Wwwroot and the folder Testdir is under
Wwwroot, the user account might have permissions to read Testdir but not
Wwwroot. When the user calls an ASP page under Testdir, Internet Information
Server will look for the first available application along the hierarchy. The
first one it finds is for Wwwroot. Because the account does not have read
permissions to Wwwroot, the user receives the error message. Giving permissions
for the account to Wwwroot or creating an application to Testdir both solve the
problem.
| Modification Type: | Major | Last Reviewed: | 3/1/2006 |
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| Keywords: | kbpending kbprb KB254376 |
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