XCON: Message Transfer Agent Event IDs 2110, 2171 (253718)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q253718

SYMPTOMS

In the application event log, the following event IDs may be logged by the Exchange Server message transfer agent (MTA):
2110
A fatal MTA database server error was encountered. A bad list member length is on object 06000035. File offset: 2004. Attribute ID: 79. Referenced object 00000000 (0 => N/A). Referenced object error: 0. [DB Server DISP:ROUTER 13 42] (16)

2171
An MTA database server error was encountered while reading an attribute. Called from MTA. Procedure: 138. Database error code: 2111. Object at fault: 06000035. Attribute identifier: 79. Value number: 1. Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [DB Server DISP:ROUTER 13 26] (14)
The Db000035.dat file also grows continuously in size.

CAUSE

This issue can occur if the MTA loops on handling attribute 79 of object DB000035.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Modification Type:MajorLast Reviewed:10/9/2003
Keywords:kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB253718