Euro symbol is not printed properly on a computer running Windows 98 (252739)

The information in this article applies to:

Microsoft Access 2000

This article was previously published under Q252739

Novice: Requires knowledge of the user interface on single-user computers.

This article applies to a Microsoft Access database (.mdb) and to a Microsoft Access project (.adp).

SYMPTOMS

On a computer that is running Windows 98, when you print text that includes the euro symbol from a table in Datasheet view to any Hewlett-Packard printer, the euro symbol may be printed as expected, may not be printed at all, or may be printed as just a dot, even though print preview displays the euro symbol properly.

NOTE: From computers running Windows NT and Windows 2000, the euro symbol is printed correctly on Hewlett-Packard printers.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

For additional information and to obtain SR-1/SR-1a, click the following article number to view the article in the Microsoft Knowledge Base:

245025 How to obtain and install the Microsoft Office 2000 SR-1/SR-1a update

To temporarily work around this problem, use a nonresident font, like Tahoma.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

MORE INFORMATION

Steps to reproduce the problem

On a computer running Windows 98, create a new Access table.
Add a Currency field and change the Format property of the Currency field to Euro.
View the table in Datasheet view.
Type a few numbers.
On the File menu, click Print Preview. Note that the preview looks as expected.
On the File menu, click Print. Select any Hewlett-Packard printer. Note that when you use the default font, the euro symbol isn't printed.

Modification Type:	Major	Last Reviewed:	5/13/2004
Keywords:	kbbug kbpending KB252739