XFOR: GIF Images Are Not Preserved in Lotus Notes Signature (252101)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q252101

SYMPTOMS

When using a Lotus Notes R5 client, you have an option to create a signature as plain text, a text file, an HTML file, or an image (.bmp or .gif).

If you include a .gif image in the signature, it may not be preserved when the message is sent to a Microsoft Exchange 2000 user through the Microsoft Exchange Connector for Lotus Notes.

CAUSE

This behavior can occur because Exchange 2000 contains no mechanism to preserve .gif images in a user's signature. All other options are received by Exchange 2000 with no problem.

WORKAROUND

To work around this behavior, convert the .gif image to a .bmp image.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbnofix KB252101
©2004 Microsoft Corporation. All rights reserved.