Comments Are Not Saved When You Submit a Feedback Form (250943)
The information in this article applies to:
- FrontPage 2000 Server Extensions from Microsoft
This article was previously published under Q250943 SYMPTOMS
When you submit a FrontPage form in the browser that includes a scrolling text box, the information entered in the form is not saved, and the form is reset. You do not receive an error message stating that there is a problem.
CAUSE
This problem occurs in the scrolling text box. If the Save page to HTML option is selected and the Include Field Names option is disabled, the Save to File form handler does not save the values of the scrolling text box.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How
to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
WORKAROUND
To work around this issue, if there are scrolling text boxes in the form, and you want to save the form results in HTML format, make sure the Include Field Names check box is selected.
STATUSMicrosoft has confirmed that this is a problem in FrontPage 2000 Server Extensions.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
MORE INFORMATION
This problem occurs with the FrontPage 2000 Server Extensions, version 4.0.2.2717 on a Windows NT Server 4.0 computer running IIS 4.0, and on a computer running Solaris with Apache installed.
| Modification Type: | Major | Last Reviewed: | 9/3/2002 |
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| Keywords: | kbbug KB250943 |
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