OL2000: Outlook Repair Fails on First Try After Windows 2000 Upgrade (249773)
The information in this article applies to:
This article was previously published under Q249773 SYMPTOMS
If you upgrade your operating system from Microsoft Windows 98 to Microsoft Windows 2000, and then attempt to start Outlook, Detect and Repair may start and then fail to complete successfully with the following error messages
Outlook repair unsuccessful.
Unable to boot Outlook, wrong Mapi32.dll.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How
to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
MORE INFORMATION
This problem occurs the first time you attempt to start Outlook following a Windows upgrade. The second time you attempt to start Outlook however, Detect and Repair is successful.
| Modification Type: | Major | Last Reviewed: | 11/5/2003 |
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| Keywords: | kbbug kbfix KB249773 |
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