MPRSHUT.EXE - DLL Initialization Error Message Appears During Shutdown (248698)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q248698

SYMPTOMS

When you are shutting down Microsoft Windows NT 4.0, the following error message may appear:
MPRSHUT.EXE - DLL initialization hung
Initialization of the dynamic link library c:\winnt\system32\kernel32.dll failed
The system then shuts down normally.

CAUSE

This behavior can occur when the RSA ACE software by Security Dynamics is in use. The ACE readme files document this error as a 'non-injurious' error.

RESOLUTION

To work around this behavior, shut down the ACE software before you shut down the computer.

MORE INFORMATION

For information about how to contact Security Dynamics, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:8/27/2002
Keywords:kbprb KB248698
©2002 Microsoft Corporation. All rights reserved.