Internet Information Server Help File Does Not Open (248662)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Internet Information Server 4.0
This article was previously published under Q248662

SYMPTOMS

When you have Internet Information Server 4.0 installed on a Microsoft Windows NT 4.0 Server-based computer, and you attempt to open the Help on Internet Information Server file from the Microsoft Management Console (MMC), the Help file may not open and you may receive the following error message in Internet Explorer:
The system cannot find the file specified.

CAUSE

This behavior can occur when you use host headers with the Default Web Site. The Default Web Site should use the Internet Protocol (IP) address of All Unassigned and Transmission Control Protocol (TCP) port 80 and should not use a host header name.

RESOLUTION

To resolve this behavior, remove the host header from the Default Web Site.
Modification Type:MajorLast Reviewed:5/13/2003
Keywords:kbprb KB248662
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