"Stop 0x0000000A" Error Message After Installing Services for Macintosh (245163)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows NT Server 4.0 SP6
  • Microsoft Windows NT Server, Enterprise Edition 4.0 SP6
  • Microsoft Windows NT Workstation 4.0 SP6
This article was previously published under Q245163

SYMPTOMS

When you install Services for Macintosh (SFM) on your server, you may receive a "Stop 0x0000000A" error message.

CAUSE

This behavior occurs because of a problem in Sfmatalk.sys, where the code does not check the invalid pointer before using it.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later: 
   Date      Time    Size      File name      Platform
   ---------------------------------------------------
   10/28/99  03:05a  121,328   sfmatalk.sys   I386

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0.
Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix KB245163
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