The Add Printer Wizard Does Not Appear When Creating Print Queues (245092)


The information in this article applies to:

  • Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q245092

SYMPTOMS

When you attempt to generate a print queue on a server cluster by using Microsoft Cluster Server (MSCS) (a component of Microsoft Windows NT Server 4.0, Enterprise Edition), the Add Printer Wizard may not start.

CAUSE

This behavior can occur if you log on to the network using the cluster name rather than the network name that the print spooler requires, or if you create a spooler resource and then move the dependency of the spooler to a different network name.

RESOLUTION

To resolve this behavior, log on to the network using the virtual network name that the print spooler requires.

Or, return the Network Name dependency to the original one the spooler resource was dependent on.
Modification Type:MajorLast Reviewed:8/27/2002
Keywords:kbprb KB245092
©2002 Microsoft Corporation. All rights reserved.