Items Registered in Synchronization Manager Are Not Deleted (243986)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q243986

SYMPTOMS

When a shared folder on the server is deleted, clients are not aware that the folder was deleted, and do not have the means to delete the item from Synchronization Manager.

For example, \\ServerName\Catalog is shared and registered. The system administrator deletes the files in the shared Catalog folder, and then deletes the shared folder itself. The result is that users on client systems do not know that the folder was deleted and do not have the means to delete the item from Synchronization Manager.

CAUSE

On a client computer, there is no way to distinguish between a share being offline for some reason and the share having been removed. A shared folder may be deleted temporarily and then brought back online. Because of this, Microsoft takes a conservative approach and continues to display the share in Synchronization Manager.

STATUS

This behavior is by design.

MORE INFORMATION

Users always have the option of deleting the share from the Offline Files folder by double-clicking My Computer, clicking Folder Options on the Tools menu, clicking the Offline Files tab, clicking View Files, and then deleting the files from the Offline Files folder. A shortcut to this location is created on the desktop the first time you mark anything.
Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbprb KB243986
©2003 Microsoft Corporation. All rights reserved.