SMS: Sinvproc Log Error Message: Delete Zero Length File Failed (243179)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
This article was previously published under Q243179

SYMPTOMS

The software inventory processor does not delete zero-byte software inventory (.sic, .sid) files. The Sinvproc.log file displays an error message similar to the following example:
WARNING - Delete zero length file V4TY4GF3.sid failed, Win32 = 2 $$<SMS_SOFTWARE_INVENTORY_PROCESSOR>
<Fri Sep 03 12:23:46.229 1999 Central Daylight Time>
<thread=250 (0xFA)>
As a result, zero-byte files may build up in the software inventory processor's inbox causing the Microsoft Windows NT master file table (MFT) to become very large.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack


WORKAROUND

To work around this behavior, manually delete the zero-byte files.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..

MORE INFORMATION

To install the hotfix, use the appropriate method.

Method 1: Using the Hotfix Installer

NOTE: This method is only for I386-based computers.
  1. Copy the hotfix folder structure to a share on your network. Q243179.exe is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server using an account with administrative privileges.
  3. On the site server, close the Systems Management Server Administrator console.
  4. Run Q243179.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch.

Method 2: Manual Installation

  1. Stop the Systems Management Server Site Component Manager and Systems Management Server Executive services.
  2. Replace the Sinvproc.dll file in the sms_root_directory\bin\platform folder with the version obtained from the hotfix.
  3. Restart the Systems Management Server Site Component Manager and Systems Management Server Executive services.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix kbInventory kbsms200sp2fix KB243179
©2004 Microsoft Corporation. All rights reserved.