You receive the "Money is not able to load Financial Planner data" error message when you try to open Planning Center, Car Center, or House in Money (242340)


The information in this article applies to:

  • Microsoft Money Deluxe 2006
  • Microsoft Money Premium 2006
  • Microsoft Money Small Business 2006
  • Microsoft Money Standard 2006
  • Microsoft Money 2005 Deluxe
  • Microsoft Money 2005 Premium
  • Microsoft Money 2005 Small Business
  • Microsoft Money 2005 Standard
  • Microsoft Money 2004 Deluxe
  • Microsoft Money 2004 Premium
  • Microsoft Money 2004 Small Business
  • Microsoft Money 2004 Standard
  • Microsoft Money 2003 Deluxe
  • Microsoft Money 2003 Deluxe and Business
  • Microsoft Money 2003 Standard
  • Microsoft Money 2002
  • Microsoft Money Deluxe 2002
  • Microsoft Money 2002 Deluxe and Business Edition
  • Microsoft Money 2001
  • Microsoft Money 2000
This article was previously published under Q242340

SYMPTOMS

When you try to open Planning Center, Car Center, or House Center in Microsoft Money, you may receive the following error message:
Money is not able to load some or all of your Financial Planner data. Please note the error number of this message, and then contact Microsoft Technical Support for more information.
HRESULT=0x80004005

CAUSE

This issue may occur because of a damaged Money data file.

RESOLUTION

To resolve this issue, repair your Money data file. For more information about how to repair your Money data file, click the following article number to view the article in the Microsoft Knowledge Base:

182608 How to diagnose and repair damage in a Money data file

If the Quick file repair does not resolve the issue, you may have to perform a more in-depth repair. For more information about how to run the Standard File Repair utility, click the following article number to view the article in the Microsoft Knowledge Base:

902466 How to use the Microsoft Money Standard File Repair utility

If you repair your Money data file and you still receive the error message that is mentioned in the "Symptoms" section, the program files for Microsoft Money may be damaged. Remove and reinstall Money. To do this, follow these steps.

Remove and reinstall Money

For more information about how to remove and reinstall Money, click the following article number to view the article in the Microsoft Knowledge Base:

895866 How to remove and reinstall Microsoft Money

Modification Type:MajorLast Reviewed:7/4/2005
Keywords:kberrmsg kbprb kbsetup KB242340
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