DNS Error Adding New Zone: No Endpoints Available from Endpoint Mapper (242124)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
This article was previously published under Q242124 SYMPTOMS
If you install a clean Domain Name Server (DNS) database, remove and reinstall the DNS service in Microsoft Windows NT Server 4.0, and create new zones, you may receive the following error message:
No end points available from end point mapper.
CAUSE
This behavior can occur if the DNS service is not completely removed.
RESOLUTIONIMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, completely remove and reinstall the DNS service, and then restore or create zones:
- Copy the DNS zone files from the \Winnt\System32\Dns folder to
another folder.
- Remove the DNS service:
- In Control Panel, double-click Network.
- Click the Services tab.
- Click Microsoft DNS Server, and then click
Remove.
- Click Yes when you are prompted to confirm the removal of
DNS.
- Click Close.
- When you are prompted to restart the computer, click
No.
- Remove the DNS registry keys:
- Start Registry Editor.
- Under HKEY_LOCAL_MACHINE, delete the following registry
keys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DNS
HKEY_LOCAL_MACHINE\Software\Microsoft\DNS
HKEY_LOCAL_MACHINE\Software\Microsoft\DNS Administrator
- Under HKEY_CURRENT_USER, delete the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\DNS Administrator
- Quit Registry Editor.
- Restart the computer.
- Reinstall the DNS service:
- In Control Panel, double-click Network.
- Click the Services tab, and then click Add.
- Click Microsoft DNS Service, and then click
OK.
- Click Close.IMPORTANT: Do not restart the computer after you reinstall the DNS service.
- Reinstall the latest Windows NT 4.0 service pack.
- Restart the computer.
- If applicable, update Routing and Remote Access Server, and then
reapply any hotfixes that you have added to this computer.
- Restore the DNS zone files to their original folder, or create
fresh DNS zones.
Modification Type: | Major | Last Reviewed: | 8/27/2002 |
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Keywords: | kbprb KB242124 |
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