Dial-Up Networking Does Not Start (241886)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
This article was previously published under Q241886
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you double-click the dial-up networking connection icon, or when you double-click the Make New Connection icon, the following error message may be displayed:
Dial-Up Networking cannot start. Restart your computer, and then try again. If the problem persists, re-install Dial-Up Networking.
The following error may also be displayed when you try to run the Modem tool in Control Panel:
TAPISRV caused an invalid page fault in module TAPISRV.EXE at 0167:00404a55.

CAUSE

This problem is caused by an incompatibility with Criss + Cross Plus v5.1.58 from Haynes and Company Inc.

RESOLUTION

To resolve this problem, contact Haynes software at 800-697-4550 to obtain version 5.2.3 or greater of Criss + Cross Plus.

WORKAROUND

To work around this problem, uninstall Criss + Cross Plus v5.1.58 using the Add/Remove Programs tool in Control Panel.

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Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kbInvalidPageFault kbprb KB241886
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