Infrared Communication Does Not Work After Using Preptool (241225)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
This article was previously published under Q241225
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you attempt to use the Infrared Recipient tool, you may receive the following error message:
Communications could not be initialized. Make sure Infrared is enabled on your machine through the Infrared Control Panel applet.
Also, this behavior may occur even though you have verified that your infrared functionality is properly enabled.

CAUSE

This behavior can occur if you are using a computer where the operating system was installed by using a Preptool utility disk image.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To prevent this problem from occurring, perform the following steps before running Preptool:
  1. Use Registry Editor to view the following key in the registry:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9

    Export the Protocol_Catalog9 key to a Registry (.reg) file.
  2. Restart your computer. You can now include the exported registry file in the ADDREG section of the Msbatch.inf file for the Preptool utility to provide infrared configuration information.
To work around this issue without using the Preptool utility:
  1. Use Registry Editor to view the following key in the registry:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9

    Export the Protocol_Catalog9 key to a Registry (.reg) file.
  2. Copy the exported registry file to the other computer.
  3. Double-click the .reg file, and then click OK to import the infrared configuration settings to that computer.
Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kberrmsg kbprb KB241225
©2004 Microsoft Corporation. All rights reserved.