HMI Does Not Display Timestamp Information (241199)


The information in this article applies to:

  • Microsoft Commercial Internet System 2.5
This article was previously published under Q241199
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

The HTML Mail Interface (HMI) does not display the date and time information in the e-mail message's header. The HMI should also optionally display the timestamp in the message list of the folder page.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Commercial Internet System service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time     Version     Size    File name     Platform
   -------------------------------------------------------------
   06/17/99  01:25p   8.0.0353.0 260,880 Renobj.dll    x86
   06/17/99  01:28p   8.0.0353.0 397,584 Renobj.dll    Alpha

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System (MCIS) version 2.5.

MORE INFORMATION

The timestamp on the message list of the folder page is not displayed by default. To display the timestamp, the registry value displaytime must be added.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To add the registry value, perform the following steps:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate the following key in the registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MCIS25\HMI

  3. Select the display time from the data tree. On the Edit menu, click DWORD, and then type in the value as 1.

    If the value of DWORD is 1, the timestamp is displayed in the folder list. If the value is 0, then only the date is displayed.
  4. Quit Registry Editor.
After you change the registry value, stop and restart the Web service. Type the net stop w3svc command at the command prompt to stop the Web service. When it has stopped, type the net start w3svc command to restart it.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB241199
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