RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2.0 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name Platform
----------------------------------------------------
09-15-1999 10:10 2,055,327 Remctrl.exe x86
09-15-1999 07:16 2,144 Kbs-kbd.inf x86
09-15-1999 06:41 2,283 Kbstuff5.inf x86
09-15-1999 06:37 2,120 Kbs-mou.inf x86
09-15-1999 04:23 67 Compver.ini x86
08-03-1999 01:21 5,953 Kbstuf5i.cat x86
08-03-1999 01:50 1,685,676 Remctrl.exe Alpha
07-21-1999 06:37 67 Compver.ini Alpha
07-21-1999 06:31 10,480 Kbstuff5.sys Alpha
Note Because of file dependencies, the most recent hotfix or feature may contain additional files.