Encarta World Atlas 2000: Hangs When You Disconnect from the Internet (240632)


The information in this article applies to:

  • Microsoft Encarta Interactive World Atlas 2000
  • Microsoft Encarta Interactive World Atlas 2001
This article was previously published under Q240632

SYMPTOMS

If you disconnect from the Internet while you are running Microsoft Encarta World Atlas 2000 or Encarta Interactive World Atlas 2001, you may receive a warning message stating that you are no longer connected to the Internet.

When you click OK, Encarta World Atlas stops responding for several minutes, and then you receive the following error message:
The page cannot be displayed.

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/31/2003
Keywords:kbbug kberrmsg kbpending KB240632
©2003 Microsoft Corporation. All rights reserved.